Practice IBPS PO 2024 Mains English PYQ – 30 Nov 2024 Shift 1 (35 Questions with Solutions)

In the following question, a sentence with two highlighted phrases is given which may or may not be grammatically correct. From the given alternatives, choose the most suitable pair of phrases that are grammatically and contextually correct to replace the incorrect phrases.

The ongoing effort to combat neglected tropical diseases, which disproportionately affect vulnerable populations in low-income countries, have highlighted the critical need for global collaboration.

(i) efforts for fighting neglected/ had highlighted the critical need

(ii) recent effort to combat neglected/ has highlighted the critical need

(iii) ongoing efforts to combat neglected/ have highlighted the critical need

In the following question, a sentence with two highlighted phrases is given which may or may not be grammatically correct. From the given alternatives, choose the most suitable pair of phrases that are grammatically and contextually correct to replace the incorrect phrases.

The unexpected delay on releasing the much-anticipated book had left fans disappointed, yet eager to explore the story once it becomes available.

(i) unexpected delay in releasing / left fans disappointed yet eager

(ii) unexpected delay in releasing / has left fans disappointed yet eager

(iii) unexpected delay releasing / had left fans disappointed yet eager

In the following question, a sentence with two highlighted phrases is given which may or may not be grammatically correct. From the given alternatives, choose the most suitable pair of phrases that are grammatically and contextually correct to replace the incorrect phrases.

The detailed analysis of financial trends by the economists did provide valuable insights, allowing investors to make informed decisions in a volatile market.

(i) detailed analysis about / has provided valuable insights

(ii) detailed analysis of / have provided valuable insights

(iii) detailed analysis of / has provided valuable insights

In the following question, a sentence with two highlighted phrases is given which may or may not be grammatically correct. From the given alternatives, choose the most suitable pair of phrases that are grammatically and contextually correct to replace the incorrect phrases.

The professors’ detailed lecture about historical narratives emphasized the importance of understanding cultural contexts, a lesson still relevant today.

(i) professor’s detailed lecture of / emphasized the importance of

(ii) professor’s detailed lecture on / has emphasized the importance of

(iii) professor’s detailed lecture on / emphasized the importance of

In the following question, a sentence with two highlighted phrases is given which may or may not be grammatically correct. From the given alternatives, choose the most suitable pair of phrases that are grammatically and contextually correct to replace the incorrect phrases.

The skilled weaver’s intricate designs for luxurious fabrics did captivated the attention of fashion enthusiasts and collectors at the international exhibition.

(i) skilled weaver intricate designs on / has captivated the attention

(ii) skilled weaver’s intricate designs on / have captivated the attention

(iii) skilled weaver’s intricate designs of / have captivated the attention

In the question below, some information is provided, followed by several alternatives. Select the most appropriate inference that can be drawn from the given information.

Paragraph 1: Customer service plays a pivotal role in shaping a company's reputation and ensuring customer satisfaction. According to recent studies, 86% of customers are willing to pay more for a better customer experience, highlighting the critical need for businesses to prioritize service quality. Speed, efficiency, and personalization are the top three factors customers value when interacting with service teams. Moreover, 60% of customers report abandoning a business after a poor service experience, illustrating the tangible impact of substandard support. With advancements in technology, tools like chatbots, customer relationship management (CRM) systems, and omnichannel platforms have become essential for delivering seamless interactions.

Paragraph 2: In addition to technological advancements, human touch remains indispensable in fostering trust and loyalty. Nearly 70% of customers prefer speaking to a live agent for complex issues, emphasizing the importance of empathy and problem-solving skills in customer service roles. Companies that invest in employee training to enhance these skills report a 23% higher satisfaction rate among customers. Furthermore, businesses that resolve complaints quickly (within 24 hours) are 15% more likely to retain customers compared to those with delayed resolutions. Effective customer service, therefore, is not only a differentiator but also a driver of long-term business growth and sustainability.

(I) Companies that leverage technology in customer service while maintaining a personal touch are more likely to build long-term customer loyalty.

(II) The data indicates that customers prefer human interaction for complex issues, so prioritizing one over the other is not necessarily a failure but requires balance.

(III) Customer satisfaction is heavily influenced by the speed, efficiency, and empathy of customer service teams.

In the question below, three sentences are provided. Select the most appropriate connectors to link (A)-(B) and (B)-(C) respectively to form a cohesive sentence without altering the given context.

(A) The students worked tirelessly on their group project, researching extensively and compiling their findings into a detailed report,

(B) they faced numerous challenges, such as conflicting schedules and limited resources,

(C) they managed to submit their work on time, impressing their professor with their dedication and collaborative effort

(i) although
(ii) while
(iii) and yet
(iv) which

In the question below, three sentences are provided. Select the most appropriate connectors to link (A)-(B) and (B)-(C) respectively to form a cohesive sentence without altering the given context.

(A) The company introduced a new product line aimed at younger consumers,

(B) the initial feedback from the market was mixed, highlighting both strengths and areas for improvement,

(C) the sales team decided to focus on promotional campaigns to address consumer concerns.

(i) because
(ii) despite
(iii) however
(iv) and therefore

In the question below, three sentences are provided. Select the most appropriate connectors to link (A)-(B) and (B)-(C) respectively to form a cohesive sentence without altering the given context.

(A) The team worked late into the night to finalize the presentation,

(B) they discovered a critical error in their analysis,

(C) they resolved the issue and delivered the presentation successfully.

(i) although
(ii) because
(iii) and
(iv) however

Read the given information and answer the question asked on it.

The office was bustling with activity when suddenly everything broke down (i) – the main server had conked out (ii). Emails stopped syncing, access to shared files was cut off, and essential software froze mid-operation, leaving employees staring at their screens in confusion. The IT team jumped in (iii) to identify the root cause of the issue while the rest of the office tried to figure out (iv) how to salvage ongoing tasks. Managers handed out (v) offline work to keep productivity from plummeting, but critical projects relying on real-time collaboration fell behind. Frustration built up (vi) as phone lines buzzed with client concerns, while the IT head worked tirelessly to restore the system from backups. Hours of downtime felt like an eternity, serving as a harsh reminder of the office’s dependency on technology and the importance of having a reliable disaster recovery plan.

Choose the correct pair of phrasal verbs that has the same meaning.